“Today’s team meeting was interesting and Angie’s presentation fun. The exercise made you focus on your team-mates positives rather than their negatives which was really useful. Sometimes it’s difficult to overlook what you perceive as faults in others.”

“The process also made you aware of how you are seen by others and what your colleagues perceive as your personal attributes.”

“I find Angie as a facilitator/trainer very good, she has the ability to motivate and empower the audience to work through the process efficiently and effectively.”

“I look forward to completing the questionnaire and receiving the results as I enjoy these exercises, I feel this is a very useful tool for the company as it looks at the individual and team from the ground up, I have had experience of different models in the past as I believe them to work, but only if follow up and continued communication is delivered.”

“I found the games/exercises very good as they enabled us to review ourselves and how others within the team see us, this is always useful and can be very motivational, and personally I got a lot out of the session.”

“With all organisation/individual behavioural tools, it is important to set expectations and ensure the individual is signed on to the process, Angie did this very well, I hope that the Company roll this out as I feel it will benefit both Serco and the employee.”